D_Icon asked:


I have a Whirlpool fridge model number ET21UMXGW00. It’s leaking water inside the cabinet for the bottom fridge and it looks like is may be coming from the freezer though no water can be traced from the freezer. Any ideas on where the water could be coming from? I turned off the water supply from the cold water tap under the sink…

Bessie

Westie asked:


I have looked on many sites. It looks like the appliance companies have a lock on them. The cheapest I could find one was for $17. I have a fairly new Hotpoint side-by-side model.

Mark

castromark2000 asked:


What is the thin black liquid leaking onto my kitchen floor from under my refrigerator? Can it be repaired or must the refrigerator be replaced?

Pearl

ABC asked:


We have had problems with our refrigerator for a while.

The freezer didn’t seem to be working properly. The ice cream turned “soupy”. The meat in the refrigerator seemed to go bad.

The repair man is here now.

He said the computer chip for the defrosting system was broken.

He showed the accumulation of ice on the back of the freezer. He is using a hair dryer to melt it.

He showed me the computer chip. Said after 6 years anything is liable to happen, just like if a laptop had a problem.

He took out the computer chip and showed it to me. Said he’s sending it in to the manufacturer.

The manufacturer sent his company to my house. It costs $65 for him to walk through the door. Plus, whatever repairs.

What questions should I ask? Is he telling the truth?
By the way, we have a Jenn-Air refrigerator.

Phyllis

Rowalt asked:


We are renting a townhouse. One week after moving in and two days of use of the refrigerator, the freezer was broken. We did not do anything except putting frozen food into the freezer. Should we pay the $100 deduction for repairing the fridge?

Marion